Comments on: Thameslink disruptions – FAQ

By: IhateThameslink

IhateThameslink — Thu, 26 Nov 2009 13:25:39 +0000

A guide? thats is ridiculous. With a train once every hour in some cases you need more than just a guide.

What I find stupid is that they were handing out these A4 booklets with the revised timetable in, and then the next day they revised the revised timetable! What a waste of paper – the paper timetable was only useful for that day, but at which point I was already at the platform waiting for the train.

By: Simon

Simon — Thu, 26 Nov 2009 13:16:41 +0000

Why bother to publish a “revised timetable” if not even the scheduled trains run to it? Eg the 1713 leaving Farringdon heading north to Bedford, since 23/11 has been listed as semi-fast (ie fast St Pancras to St Albans, then Luton Airport, then Luton, the Flitwick, then Bedford).

However every day since then it’s called at all stations from St Albans north. I quizzed a member of staff at Farringdon yesterday, and was told the timetable was just a “guide”.

Why not be honest, FCC, ditch the published, revised, timetable, and just advise people to turn up and look at the departure boards?

By: IhateThameslink

IhateThameslink — Fri, 20 Nov 2009 14:23:45 +0000

The revised timetable can be found here http://www.firstcapitalconnect.co.uk/content/doc/cms/Booklet%2013Nov%20V3%20SJW%20timetable.pdf but also check the home page @ http://www.firstcapitalconnect.co.uk for updates because on some days they are running a few more trains.

By: Ricardo

Ricardo — Fri, 20 Nov 2009 14:21:29 +0000

Where can a timetable be found for services that should be running, prior to the cancelled ’services’. Or a list of which services are cancelled rather than what are running.

By: Chief Thameslink Hater

Chief Thameslink Hater — Fri, 20 Nov 2009 10:26:08 +0000

I will be there – with bells on.

By: Ain2001

Ain2001 — Fri, 20 Nov 2009 10:12:35 +0000

Dear all,

If your a London commuter, please voice your frustration at the next “Meet the Managers” session which will be held on Wednesday 25 November 2009 at City Thameslink Station between 16:30-19:00.

Thanks

By: Ain2001

Ain2001 — Tue, 17 Nov 2009 09:04:10 +0000

WTF!!! This latest excuse of making money by the “great” FCC is becoming a joke. The increase my fare by 7% so that there can be MORE crowded trains, MORE delays, MORE cancellations and MORE “we are sorry but there is nothing we can do”.
These is not on!!!!
I really hope everyone puts a claim in and complains!!

By: First Capital Connect announce new timetable for Brighton commuters « Brighton and Hove News

Mon, 16 Nov 2009 20:36:09 +0000

[...] The changes have understandably gone down badly with commuters. The writer behind the I Hate Thameslink blog tore into their reasons and apologies in this scathing post. [...]

By: Murray

Murray — Mon, 16 Nov 2009 10:51:52 +0000

“Thank you for contacting First Capital Connect and telling us about your journey experience.” Er… No, I didn’t tell you about my “journey experience” because there was NO journey! There were no trains! There were no signs in the station saying that trains were not running. After I’d bought our tickets we looked at the monitor to see which platform we needed. It said “bus”. That was the ONLY indication that there were no trains running. There were no signs telling us where to catch this mysterious bus. We waited on the street and saw no buses and no signs with “replacement bus service” on them. We gave up and went home. First Capital Connect says that there is a £10 administration fee for refunds and as our tickets were less than £10 a refund is not applicable. Thieving bastards is what they are!