Comments on: Gone. Deleted. Kaput. No More? http://www.ihatethameslink.co.uk/gone-deleted-kaput-no-more/ Providing temporary relief to your Thameslink pain. Mon, 06 Feb 2012 21:39:18 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Fed Up Commuter http://www.ihatethameslink.co.uk/gone-deleted-kaput-no-more/comment-page-1/#comment-297 Fed Up Commuter Fri, 23 Jul 2010 20:18:08 +0000 http://www.ihatethameslink.co.uk/?p=472#comment-297 Mr Literate - you obviously don't travel on FCC. FCC are the TOC to whom we poor commuters each pay thousands of pounds for a dirty, unreliable, sub-standard, expensive service provided by a company that has one objective - to make as much money as possible whilst screwing it's customers over in as many ways as possible. We don't pay NR, our tickets are with FCC and it's them to whom we complain. We understand that not all problems are caused by FCC (broken rails etc), but what is definitely their fault is their incompetent management, inaccurate & misleading information, downright lies, extortionate ticket prices & car parking charges, badly maintained rolling stock and stock of spare parts, unfair compensation policy, inept customer service...I could go on, you get the picture. I suggest that if you want some facts and horror stories, you should visit the 'I Hate First Capital Connect' facebook group Mr Literate – you obviously don’t travel on FCC. FCC are the TOC to whom we poor commuters each pay thousands of pounds for a dirty, unreliable, sub-standard, expensive service provided by a company that has one objective – to make as much money as possible whilst screwing it’s customers over in as many ways as possible. We don’t pay NR, our tickets are with FCC and it’s them to whom we complain.
We understand that not all problems are caused by FCC (broken rails etc), but what is definitely their fault is their incompetent management, inaccurate & misleading information, downright lies, extortionate ticket prices & car parking charges, badly maintained rolling stock and stock of spare parts, unfair compensation policy, inept customer service…I could go on, you get the picture.
I suggest that if you want some facts and horror stories, you should visit the ‘I Hate First Capital Connect’ facebook group

]]> By: Mr. Literate http://www.ihatethameslink.co.uk/gone-deleted-kaput-no-more/comment-page-1/#comment-295 Mr. Literate Fri, 23 Jul 2010 13:16:16 +0000 http://www.ihatethameslink.co.uk/?p=472#comment-295 Ha! Perhaps FCC finally got fed up with you ignorant and clearly illiterate passengers moaning all the friggin' time. Your screenshot certainly proves my point about illiteracy with that 'Steven' person obviously unable to spell the basic of words, such as 'experiences' ("experinces"?!!) and 'travelling' ("traveling"?!!). Tuesday proves my point about ignorance... the amount of complaints about FCC delays in the morning which were actually caused by a broken rail at Farringdon station - that was Network Rail's fault/problem and FCC cannot do much about it except perhaps co-operate with NR to try to reduce delays as much as possible but only if it is safe to do so but oh no you pax moan at FCC instead of NR!! Maybe if you lot cut FCC some slack for once...! Or here is an idea - how about getting the facts right before you complain in the ruddy first place! And before you say it, no I don't work for FCC or NR, nor do I work for any other train company involved. Ha! Perhaps FCC finally got fed up with you ignorant and clearly illiterate passengers moaning all the friggin’ time. Your screenshot certainly proves my point about illiteracy with that ‘Steven’ person obviously unable to spell the basic of words, such as ‘experiences’ (“experinces”?!!) and ‘travelling’ (“traveling”?!!).

Tuesday proves my point about ignorance… the amount of complaints about FCC delays in the morning which were actually caused by a broken rail at Farringdon station – that was Network Rail’s fault/problem and FCC cannot do much about it except perhaps co-operate with NR to try to reduce delays as much as possible but only if it is safe to do so but oh no you pax moan at FCC instead of NR!!

Maybe if you lot cut FCC some slack for once…! Or here is an idea – how about getting the facts right before you complain in the ruddy first place!

And before you say it, no I don’t work for FCC or NR, nor do I work for any other train company involved.

]]>