Comments on: FCC say sorry…We say !@”£$*

By: Dangerous Dave

Dangerous Dave — Tue, 26 Jan 2010 15:08:38 +0000

Another woman in control, the last one was a disaster, appears to be the same situation with this one……get ‘em out! Sol, your comment regarding the drivers is unfair. Good on them if they can earn that kind of salary. Perhaps check your spelling and punctuation before calling people ‘numb skulls’.

By: 30+years commuter

30+years commuter — Sat, 19 Dec 2009 18:37:28 +0000

Look at those “fat cat” smug faces on the First Cattle “We Are Sorry” posters. …………

Are these people really “Directors of FCC” ? or do they just hold roles in FCC which include in their job title the word “Director”………….

Similar to that of “Road Sweeper”

By: Long time Traveller

Long time Traveller — Sat, 19 Dec 2009 18:21:19 +0000

What First Crappy don’t appear to want to disclose is that delay is against the actually published timetable and not their emergency issue.

So if a train is delayed or cancelled in the emeregency timetable it may be worth looking at the published timetable. ie. what is a 20 minute delay in the emergency timetable may in fact be a 35 minute delay when using the real published timetable.

Its perhaps for this reason that there was a great reluctance of FCC staff at St Pancras to give me a copy of their “New” timetable.

Just keep hitting them with delay-repay claims does not seem unreasonable.

By: sol

sol — Thu, 17 Dec 2009 14:51:34 +0000

just heard from andrew dismore on some correspondence that these drivers earn £35k for 35 hour week rising to £50k+ with overtime

absolutely scandelous that these numb skulls can earn such money in recessionary times

By: Sam

Sam — Mon, 14 Dec 2009 22:06:26 +0000

If anything, dear Mary (not!) looks rather smug.. doesn’t surprise me though, this being her!

By: Bernd

Bernd — Sun, 13 Dec 2009 19:38:26 +0000

Their messages of sorry are totally meaningless. I still don’t know what the comment ‘you might know our names and we might know yours’ on their colour posters even MEANS. I suppose I should be glad they spent the extra money on full colour posters…. oooh. Shiny.

my frustrations with this execrable company can be found at :
http://www.redbubble.com/people/berndt2/writing/4207324-it-sucks-to-be-a-customer

By: Paul

Paul — Fri, 11 Dec 2009 10:27:44 +0000

I’m beginning to wonder if FCC are in league with traditionalist social engineers working on a theory that if they subject groups of us (carriages) to collective misery (delays and appalling disregard for customer care) that they will foster some kind of cheery war spirit among us all. You know, we all start singing songs and swapping heart warming songs about our families. We then take those happy times into the wider world and spread the love?

Or maybe they just don’t give a shit.

By: Sam Clewlow

Sam Clewlow — Thu, 10 Dec 2009 10:03:01 +0000

The 00:26 from west hampstead to st albans, arrived fashionably late at around 00:55 last night. Once I boarded it proceded to break down almost straight away. We waited for around 20 minits, about 5 minits in the pitch black after all the lights went off.

A fuse was replaced and we were on our way! Then the train swiftly stacked it again and broke down outside Mill Hill. The fuse was replaced again, only to immediately fail! More darkness!

Finally another train came along and pushed our sorry coaches into mill hill station, where everyone had to get off and stand in the rain for 15 minits for the next train…

I finally arrived home at around 02:30

FCC = Fu%&ing Crap Company